Frequently Asked Questions
Everything you need to know about your comfort journey with Den Loungewear.
What materials are used in Den Loungewear products?
We prioritize ultimate comfort by using high-quality, breathable fabrics such as organic cotton, sustainable modal, and premium bamboo blends designed for durability and softness.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
How should I care for my loungewear to ensure it lasts?
To maintain the softness and shape of your garments, we recommend machine washing on a cold, gentle cycle and laying flat to dry or tumble drying on low heat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
How do I know which size to order?
Every product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.